Who We Serve
It doesn’t matter what language you speak or what industry you’re in, the demand for mobile, live interpretation is growing. That’s where ELSA™ steps in. ELSA™ answers the need for on-demand, real-time interpretation in diverse environments and markets to improve outcomes, enhance customer services, and streamline efficiencies.
Hospitals, Pharmacies & Healthcare Organizations
Providing language services at initial contact improves outcomes while enhancing adherence to discharge and prescription orders.
- Increase patient access and satisfaction
- Improve medical outcomes by decreasing the potential for misdiagnosis of LEP patients through clear and accurate communication
- Reduce patient frustration and costs of unnecessary tests & time
Law Enforcement & First Responders
Fast response times and accurate information saves lives.
- Respond immediately & assess situations accurately
- Improve community relations
- Protect the public and yourself
- Reduce misdiagnosis & increase efficiency
- Improve patient and legal outcomes
Local & Federal Government
Due to Executive Order 13166, government agencies are required to provide LEP persons with meaningful access.
- Compliance with Title VI, Executive Order 13166 and HIPPA
- Improve efficiencies with immediate access—no appointments needed
- Serve LEP population anytime, anywhere
- Save money – no minimums
- Reduce paperwork
Insurance & Financial Companies
Improved efficiency and customer relations, while increasing your bottom line.
- Improve claims investigations
- Reduce processing times
- Increase accuracy and avoid legal questions
- Provide quick response to customer questions
- Access recorded conversations for reporting
- Improve relationships with LEP customers
- Differentiate yourself from competition
- Increase offerings designed specifically for diverse cultures
- Provide education on products and services
Hospitality & Entertainment Industries
Bridge the communication gap with international travelers and guests.
- Overcome the communication barrier
- Allow clients to better express their needs and requests
- Encourage return visits due to better communication and culturally-inclusive service offerings
Are you ready to put ELSA™ to work for you today?
Call +1 855.894.4788 or
CLICK HERE to get started
LATEST NEWS & EVENTS
- ELSA was used during a recent episode (“S...
- ELSA has been featured in LET in an article ent...
- A mobile device is helping the staff at Region ...