Interpretation Services

Fast 24/7 Access for Interpretation in 180 Languages


 

Our skilled interpreters are available 24 hours a day, 365 days a year.

When you push the connect button on ELSA™, you are immediately connected to our interpretation center. Our operators are available 24 hours a day, 365 days a year. They will quickly connect you to a highly skilled, qualified interpreter that is fluent in the required dialect as well as English.

Language Tranlation ServicesExperience for Accuracy

In order to provide accurate interpretation, an interpreter also needs to understand and communicate special terminology. That’s why we recruit, screen and assess interpreters that have worked in a health care, business and government settings. Our interpreters include foreign medical graduates, registered nurses, medical assistants, healthcare providers and professionals from a wide-range of industries.

We conduct random daily call monitoring of our services to ensure that customers and our limited English Proficient clients are always provided with professional, high-quality and timely language interpreting.

Confident, Ethical and HIPAA Compliant

All of our corporate employees, customer service associates and interpreters sign a code of ethics and confidentiality pledge. To ensure long-term compliance, confidentiality and ethics are addressed quarterly with all employees and contractors.


 

We are prepared to assist our customers in meeting the regulatory requirements of the health insurance portability and accountability act (HIPAA). We can provide a business associate agreement as an addendum to your contract that addresses the management of documentation required under HIPAA.

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