Management Team

John Grove
President & Chief Executive Officer 

Mr. Grove was previously hired as RTT’s exclusive reseller through JRG Consulting Services, LLC based in Nashville, TN.  Mr. Grove brings more than 20 years of experience, primarily in healthcare in business development, sales, operations and strategic partnership alliance, helping companies successfully introduce their systems to new and broadening markets. John began his healthcare career at Texas Children’s’ Hospital in 1993.  He began as a technical staff member in the pharmacy department, and over a six year term became responsible for 75 employees and an operating budget of $25,000,000.  John was recruited from TCH to become Director of Operations for PhR Staffing, then the largest owner/operator of pharmacy staffing services in the state of Texas. In two years the Houston based firm, John grew top line revenues by 54%, increased billable hours by 90%, and increased margin by 31%. Cardinal Health, Inc. entered the pharmacy staffing industry and opened their division operations in Houston.  John was recruited by Cardinal to run the Southwest Operations group with two primary goals; increase market share organically, and find strategic acquisitions. That first year, John and his group successfully acquired his former company, PhR and an Indiana based pharmacy staffing firm. John oversaw and performed legal and financial due diligence, contract negotiations and oversaw the integration of the office and service provider personnel. John also helped increase top line revenue from $23,000,000 to $30,000,000 over a two year period. Principle Pharmacy Group, Inc was formed to provide outsourced pharmacy services to the small hospital market.  At Principle, John ascended from Operations manager, Director of Operations, to Vice President-Human Resources and Recruitment. John participated in the opening of over 100 hospital pharmacies in 22 states.  Over his six year career at Principle, John successfully hired over 200 pharmacists during one of the worst pharmacist shortages in 30 years.  Principle was acquired by a competitor in December 2010.  John formed JRG in February 2011.

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Charles S. Howerton
Founder &  Chief Innovation Officer

Mr. Howerton founded the Company, and currently serves as Founder, Vice Chairman, Chief Innovation Officer and a member of our Board of Directors and is responsible for our product development efforts and RTT research and development function. Prior to RTT, Mr. Howerton managed the largest snow removal business in the Twin Cities area, a multi-million dollar operation managing over 50 contractors. Chuck was previously the owner/operator of C&C Seamless and Cricket Master, Inc., which manufactured and installed seamless gutters in the commercial industry. That work with LEP subcontractors led to the creation of ELSA®.

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Jeff Munks
Managing Director

Mr. Munks has had careers in both the public and private sectors. While in metro law enforcement, Jeff served as a patrol officer, a crime scene photographer, and a program development specialist. He became a nationally recognized expert in dealing with Indochinese refugee youth gangs and issues related to cross-cultural communication. In 1982, Jeff and a colleague created a small company that would launch a new global industry. To help police deal more effectively with newcomers speaking languages never before heard on the streets of California, the two pioneered the development of over-the-phone-interpreting, and in the process, started a revolution in human communication. Today, Language Line Services provides interpreters over the phone in 175 languages supporting the language access needs of police and fire departments, hospitals and 911 centers throughout the United States, Canada, and the U.K. With nearly 6,000 interpreters working from their homes around the clock and around the world, Language Line makes it possible to have a skilled interpreter with you no matter where you are as long as you can touch the network. Jeff and his partner sold Language Line to AT&T in 1989. Jeff left law enforcement to join the company full time and led it to nearly 4,000% growth over the next five years, culminating with winning the Malcolm Baldrige National Quality Award. Jeff’s next idea resulted in the launch of one of the first eLearning companies in Silicon Valley. With venture capital funding in hand, Jeff was the founder and principal architect for Arista Knowledge Systems, leading the drive to create a new type of middleware that translated the differences between competing learning management systems. In July 2000, Jeff sold Arista to DigitalThink, Inc. Following the sale of his company, Jeff accepted an assignment as assistant dean at San Francisco State University’s College of Extended Learning. In that role, Jeff led the creation of an executive development program for senior leaders of China’s state-run banking system, helping them learn western-style banking products, services and practices in anticipation of China’s WTO accession.

Back home in 2002, Jeff accepted an appointment to serve as the Deputy Executive Learning Officer for the United States Navy. In that capacity, he helped architect and build Flag University, a program designed to provide career-long executive development opportunities for Navy admirals. He personally oversaw and program-managed the new admiral orientation program, a two-week intensive residential learning experience based in Shepherdstown, West Virginia. Jeff earned his undergraduate degree from Notre Dame De Namur University in Belmont, California and his master’s degree from San Jose State University. He has completed his doctoral coursework in public administration at the University of La Verne in La Verne, California.

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Andrea Reiser
Controller

Ms. Reiser has over 25 years of accounting experience. Andrea has the responsibility of all day-to-day accounting procedures at RTT. Prior to joining RTT Andrea acquired her series 7 & 66 license in the securities industry while working for Bremer Investments as a sales assistant. Other previous employment has been with Stifel, Nicolaus & Company, and as accounting manager at MJSK, Inc.

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